Processing Times
- Orders are typically processed within 1–2 business days after payment confirmation
Shipping Method
- Orders are shipped via Australia Post or equivalent carriers
- Tracking details are provided once dispatched
Delivery Timeframes
- Standard delivery times vary depending on location
- Express options may be available at checkout
- Delivery times are estimates and not guaranteed.
Delays
We are not responsible for delays caused by:
- Courier issues
- Weather events
- Incorrect shipping details
- High demand periods
Incorrect Address
- Customers are responsible for providing accurate shipping details
- Orders returned due to incorrect addresses may incur re-shipping fees
Lost or Damaged Items
If your order is lost or arrives damaged:
- Contact us within 48 hours of delivery
- Include photos and order details
