Processing Times

• Orders are typically processed within 1–2 business days after payment confirmation

Shipping Method

• Orders are shipped via Australia Post or equivalent carriers
• Tracking details are provided once dispatched

Delivery Timeframes

• Standard delivery times vary depending on location
• Express options may be available at checkout
• Delivery times are estimates and not guaranteed.

Delays

We are not responsible for delays caused by:

• Courier issues
• Weather events
• Incorrect shipping details
• High demand periods

Incorrect Address

• Customers are responsible for providing accurate shipping details
• Orders returned due to incorrect addresses may incur re-shipping fees

Lost or Damaged Items

If your order is lost or arrives damaged:

• Contact us within 48 hours of delivery
• Include photos and order details