Last updated: April 2026
1. Overview
These Terms & Conditions (“Terms”) govern your use of the Peptomi Labs website and services. By accessing or purchasing from us, you agree to these Terms.
2. Eligibility
You must be 18 years or older to use this website or place an order.
By purchasing, you confirm that you meet this requirement.
3. Product Use
All products supplied by Peptomi Labs are:
- Intended for laboratory and research purposes only
- Not approved for human consumption
- Not intended to diagnose, treat, cure, or prevent any condition
You agree that:
- You are purchasing for legitimate research purposes
- You understand the nature of the products
4. Orders & Acceptance
We reserve the right to:
- Refuse, cancel, or limit any order
- Request additional verification
- Restrict orders that appear suspicious or high-risk
Orders are not final until confirmed and accepted by us.
5. Pricing & Payments
- All prices are listed in AUD unless stated otherwise
- Payment must be completed before dispatch
- We are not responsible for delays caused by payment processing
6. Shipping & Delivery
Shipping times are estimates only and may vary.
Once an order is dispatched:
- Risk transfers to the customer
- We are not responsible for carrier delays or disruptions
Refer to our Delivery Policy for more details.
7. Returns & Refunds
Any issues regarding damaged items, incorrect products, missing items, or order concerns must be submitted to our support team within 48 hours of confirmed delivery.
Requests submitted outside of this timeframe may not be eligible for review or resolution.
Due to the sensitive nature of research products, refunds or replacements are assessed on a case-by-case basis and may be refused where products have been opened, improperly stored, mishandled, or altered after delivery.
8. Limitation of Liability
To the maximum extent permitted by law:
- Peptomi Labs is not liable for any misuse of products
- We are not responsible for indirect, incidental, or consequential damages
- Use of products is at your own risk
9. Website Use
You agree not to:
- Copy, scrape, or reproduce content
- Interfere with site security or functionality
- Use the website for unlawful purposes
We may restrict or block access where necessary.
10. Intellectual Property
All content on this website (branding, images, text) is owned by Peptomi Labs and may not be used without permission.
11. Changes to Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
13. Contact
Peptomi Labs
Email: hello@peptomilabs.com
